Question 1

Is Jane App or Practice Better better for a Canadian practice?

Accepted Answer

It depends on how you earn. Jane App is the better fit for appointment-driven clinics that bill Canadian insurance: physio, chiro, RMT, and multi-discipline practices get TELUS eClaims direct billing, online booking, and charting in one platform. Practice Better is the better fit for nutritionists, dietitians, health coaches, and functional-medicine practitioners who deliver programs, protocols, and courses rather than back-to-back insured appointments.

Question 2

Does Practice Better do Canadian insurance direct billing?

Accepted Answer

No. Practice Better routes insurance claims through Claim.MD, a US clearinghouse, using CMS-1500 forms, and generates superbills that clients submit to their insurer themselves. There is no TELUS eClaims or Canadian insurer integration. Jane App submits claims directly to Canadian insurers through TELUS eClaims, plus Teleplan in BC, as a $20/month add-on on its Practice and Thrive plans. If direct billing extended health plans matters to your practice, Jane wins this category outright.

Question 3

How do Jane App and Practice Better prices compare?

Accepted Answer

Practice Better is cheaper at entry: a free Sprout plan (up to 3 clients), Starter at $35/month CAD (10 clients), Professional at $69 (300 clients), Plus at $99 (unlimited), and Team at $155 for two practitioners plus $50 for each additional one. Jane starts at $54/month CAD (Balance, capped at 20 appointments), $79 for Practice, and $99 for Thrive, priced per practitioner with unlimited admin staff. The gap narrows quickly once a Practice Better user needs higher client counts, and Jane includes clinic booking and insurance features Practice Better does not have. New Jane signups also get one month free with code LEDGERLOGIC1MO mentioned at signup.

Question 4

Is Practice Better a Canadian company?

Accepted Answer

Yes. Practice Better was founded in Toronto in 2016 and serves more than 50,000 practitioners worldwide. It is HIPAA-, PIPEDA-, PHIPA-, and GDPR-compliant on every plan. Jane App is also Canadian, based in North Vancouver, and lets Canadian clinics choose Canadian data residency at signup. Either way you are dealing with a Canadian vendor that understands provincial privacy rules.

Question 5

Can Practice Better sell online programs and courses?

Accepted Answer

Yes, and this is its core strength. Practice Better supports fixed-date, evergreen, and self-paced programs, group sessions, protocols and recommendations, and food and mood journaling with progress reporting. Jane App has no program or course delivery: it is built around booked appointments. A practitioner whose revenue comes from cohort programs or digital courses will feel that difference immediately.

Question 6

Can I switch from Practice Better to Jane App later?

Accepted Answer

Yes. The common path we see is a coaching or nutrition practice adding disciplines like massage or physio that need insurance direct billing, at which point Jane becomes the better home. Jane has an import team that migrates client records, and Practice Better offers a Migration Concierge service in the other direction. Budget a few weeks and reconcile open invoices before the cutover.

Question 7

Which is better for a group practice?

Accepted Answer

For a multi-discipline clinic, Jane: published per-practitioner pricing, clinic scheduling, and direct billing that scales with the roster. For a team of coaches or dietitians running shared programs, Practice Better Team at $155/month plus $50 per additional practitioner includes custom roles, team scheduling, shared calendars, and team reporting.

Jane App vs Practice Better for Canadian practices

Jane for clinics, Practice Better for programs

Jane App vs Practice Better, feature by feature

Which one should you choose?

Jane for the clinic, Practice Better for the program business

More on clinic software and bookkeeping

Jane App vs Practice Better, answered

Going with Jane App? Start with a free month