Question 1

Is Jane App or Practice Better better for a Canadian practice?

Accepted Answer

It depends on how you earn. Jane App is the better fit for appointment-driven clinics that bill Canadian insurance: physio, chiro, RMT, and multi-discipline practices get TELUS eClaims direct billing, online booking, and charting in one platform. Practice Better is the better fit for nutritionists, dietitians, health coaches, and functional-medicine practitioners who deliver programs, protocols, and courses rather than back-to-back insured appointments.

Question 2

Does Practice Better do Canadian insurance direct billing?

Accepted Answer

No. Practice Better routes insurance claims through Claim.MD, a US clearinghouse, using CMS-1500 forms, and generates insurance receipts that clients submit to their insurer themselves. There is no TELUS eClaims or Canadian insurer integration. Jane App submits claims directly to Canadian insurers through TELUS eClaims, plus Teleplan in BC, as a $20/month add-on on its Practice and Thrive plans. If direct billing extended health plans matters to your practice, Jane wins this category outright; if you never bill insurance, Jane still fits an appointment-driven clinic, the eClaims add-on is simply optional.

Question 3

How do Jane App and Practice Better prices compare?

Accepted Answer

Practice Better is cheaper at entry: a free Sprout plan for students and recent graduates (up to 3 clients), Starter at $35/month CAD (10 clients), Professional at $69 (300 clients), Plus at $99 (unlimited), and Team at $155 for two practitioners plus $50 for each additional one. Jane prices per practitioner across three plans (Balance, Practice and Thrive) with unlimited admin staff; its current CAD prices are on Jane's pricing page at jane.app/pricing. The gap narrows quickly once a Practice Better user needs higher client counts, and Jane includes clinic booking and insurance features Practice Better does not have. New Jane signups also get one month free with code LEDGERLOGIC1MO mentioned at signup.

Question 4

Is Practice Better a Canadian company?

Accepted Answer

Yes. Practice Better was founded in Toronto in 2016 and serves more than 50,000 practitioners worldwide. It is HIPAA-, PIPEDA-, PHIPA-, and GDPR-compliant on every plan. Jane App is also Canadian, based in North Vancouver, and lets Canadian clinics choose Canadian data residency at signup. That is the difference between them: Practice Better now hosts client data on AWS in the United States.

Question 5

Can Practice Better sell online programs and courses?

Accepted Answer

Yes, and this is its core strength. Practice Better supports fixed-date, evergreen, and self-paced programs, group sessions, protocols and recommendations, and food and mood journaling with progress reporting. Jane App has no program or course delivery: it is built around booked appointments. A practitioner whose revenue comes from cohort programs or digital courses will feel that difference immediately.

Question 6

Can I switch from Practice Better to Jane App later?

Accepted Answer

Yes. A common path is a coaching or nutrition practice adding disciplines like massage or physio that need insurance direct billing, at which point Jane becomes the better home. Jane offers free data imports from most major practice management systems, publishes a Practice Better import guide, and says most imports are completed within a few business days. In the other direction, Practice Better's basic migration service is free and takes five business days on average. Our advice is to sign up a couple of weeks before go-live so setup and staff training are done, and to reconcile open invoices before the cutover. Clinics switching to Jane get one month free by entering LEDGERLOGIC1MO in the Grace code field at signup.

Question 7

Which is better for a group practice?

Accepted Answer

For a multi-discipline clinic, Jane: published per-practitioner pricing, clinic scheduling, and direct billing that scales with the roster. For a team of coaches or dietitians running shared programs, Practice Better Team at $155/month plus $50 per additional practitioner includes custom roles, team scheduling, shared calendars, and team reporting.

Question 8

Why would someone choose Practice Better instead of Jane App?

Accepted Answer

Because their business runs on programs rather than appointments. Practice Better sells fixed-date, self-paced and evergreen courses, assigns supplement and lifestyle protocols, logs meals from a 600,000-food database, syncs wearables, sends automated client check-ins, and bills packages in instalments, with food and habit logging in its client app. Jane has a patient app and group telehealth too, but no nutrition, journaling, program or course tools; it is built around the booking, the chart, the room and the insurer claim. Practice Better describes itself as nutrition-focused for wellness practitioners against Jane's multi-disciplinary clinic system.

Question 9

When should a practice stick with Jane App instead of Practice Better?

Accepted Answer

When it runs rooms, a front desk and several practitioners on one schedule, or bills insurers directly through TELUS eClaims, Teleplan or Pacific Blue Cross. Physiotherapy, chiropractic, massage and acupuncture clinics fit that description, and Practice Better's own comparison page points them to Jane. New Jane clinics get one month free with the code LEDGERLOGIC1MO.

Jane App vs Practice Better for Canadian practices

Jane for clinics, Practice Better for programs

Jane App vs Practice Better, feature by feature

Which one should you choose?

Why would a practitioner use Practice Better instead of Jane?

Switching either way

Moving to Jane

Moving from Jane to Practice Better

Jane for the clinic, Practice Better for the program business

More on clinic software and bookkeeping

Jane App vs Practice Better, answered

Going with Jane App? Start with a free month