Jane App vs Owl Practice for Canadian practices

For most Canadian clinics, Jane App: it serves every allied-health discipline, submits insurance claims directly through TELUS eClaims, and runs every discipline in one system. Owl Practice is the better fit for a therapy-only practice, especially psychotherapists, psychologists, and counsellors who want software built exclusively around mental-health workflows.

Partly. Owl supports insurance claim submission through its eClaims feature, but only on the Advanced ($80) and Professional ($100) plans; the entry Growth plan generates invoices and receipts clients submit themselves. Jane App includes TELUS eClaims direct billing, which covers the wider set of allied-health disciplines (physio, chiro, RMT) that bill extended health plans directly.

Jane starts at $59/month CAD (Balance, 20 appointments) with Practice at $79 and Thrive at $99. Owl starts at $60/month (Growth, capped at 20 sessions), $80 for unlimited sessions with online booking, and $100 for Professional, which adds clinical measures, secure messaging and shareable video links; telehealth video is on every solo plan. At full-time volume the platforms cost within a few dollars of each other; Jane is slightly cheaper at entry and includes more disciplines and booking features at each tier. New Jane signups also get one month free with code LEDGERLOGIC1MO mentioned at signup.

Yes. Owl lists telehealth video among the core features of every solo plan, and its Professional plan ($100/month) adds shareable video links. Group practices get video on the Group Plus Video plan. Jane includes one-to-one telehealth on its core plans. If video sessions are central to your practice, compare the plan you would actually need, not the entry price.

Both are Canadian companies, and both let a Canadian clinic keep its data in Canada. Jane asks you to pick your storage region when you sign up, so make sure Canada is selected. That choice keeps PHIPA and provincial privacy obligations straightforward, and it is a genuine advantage both share over US-only hosted alternatives.

Yes. Jane offers free data imports from most major practice management systems, publishes an Owl Practice import guide, and says most imports are completed within a few business days. A common path is a therapy practice outgrowing Owl when it adds other disciplines (massage, physio) that need direct billing. Our advice is to sign up a couple of weeks before go-live so setup and staff training are done before the first full day, and to reconcile your open invoices before the cutover. Clinics switching to Jane get one month free by entering LEDGERLOGIC1MO in the Grace code field at signup.

Jane, in most cases: per-practitioner pricing is published, scheduling handles multi-discipline clinics, and direct billing scales with the group. Owl offers Group Plus plans with custom pricing that work well for therapy-only group practices, but you need to contact them for a quote.