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Jane App pricing in Canada is $54/mo CAD for Balance, $79 for Practice and $99 for Thrive. Pricing is per practitioner licence, not per location: every plan includes unlimited locations and unlimited admin staff at no extra cost. Each plan covers one full-time practitioner, and additional ones are $35/mo on Practice or $40/mo on Thrive ($17.50 and $20 part-time). Insurance billing is a $20/mo add-on, not an included feature. (Jane App is jane.app, the clinic software, not jane.com, the e-commerce marketplace.)
The quick version
Jane App pricing in Canada looks simple on the pricing page: $54, $79 or $99 a month. What that page does not make obvious is that the plan price is only a starting point. What a Canadian clinic actually pays depends on how many practitioners book hours, whether you bill insurance, and how much you run through the card terminal.
This is a CPA's breakdown of the real numbers, checked against Jane's published pricing in August 2026. One clarification first: this is about Jane App at jane.app, the clinic management software used by Canadian health and wellness clinics, not jane.com, an unrelated e-commerce marketplace that coupon sites regularly confuse it with.
The three Jane App plans in 2026
Jane sells three plans, all billed in Canadian dollars. Each one includes the first full-time practitioner in the base price.
| Plan | Price (CAD/mo) | What you get | Best for |
|---|---|---|---|
| Balance | $54 | One practitioner profile, capped at 20 appointments a month | New graduates and part-time side practices |
| Practice | $79 | One full-time practitioner, unlimited appointments, unlimited staff profiles, free SMS reminders (availability varies by region), timesheets | Most working Canadian clinics |
| Thrive | $99 | Everything in Practice plus rooms and equipment scheduling, patient self check-in, automated waitlist, return visit reminders, packages and memberships, ratings and reviews | Established multi-practitioner clinics |
The most common mistake is treating Balance as the natural starting point. Balance is capped at 20 appointments a month, counted as the number of invoices created, and allows a single practitioner profile. A practitioner seeing five clients a week exhausts it. It is built for new graduates and part-time side practices, not for a clinic operating normal hours, and insurance billing cannot be added to it at all. Most Canadian clinics belong on Practice.
Thrive is not simply a larger version of Practice. It is the same core software with scheduling and retention features layered on top: rooms and equipment booking, an automated waitlist, patient self check-in, and packages and memberships. If you do not need those, the $20 gap is not worth paying, and because Thrive also charges more per practitioner, the gap widens as you grow.
Jane charges per licence, not per location
This is the detail almost every third-party pricing page gets wrong, including an earlier version of this one. Jane does not bill per location. Every plan, including Balance, includes unlimited locations. Jane's own guidance is that there is no cost to add a location to an existing Jane account, and that any new practitioners working at that location are what generate an additional fee.
What Jane bills for is licences, which is Jane's term for a staff profile that can take bookings. It has nothing to do with your professional licence. If a profile appears on the schedule and clients can book into it, it costs money. If it does not, it is free.
Three practical consequences for a Canadian clinic:
- A second location is free. Opening a second site does not double your Jane bill. You pay only for any new practitioners working there.
- Admin and reception staff are free. Front desk staff, managers and bookkeepers with no bookable hours cost nothing, however many you add.
- Licences cannot be split or shared. Two part-time therapists cannot share one licence. Each bookable person needs their own.
You would only run a second Jane account, and therefore pay a second subscription, when the locations are genuinely separate businesses: different owners, separate books and bank accounts, or one you expect to sell. Think carefully before splitting, because Jane cannot transport billing information between accounts, so separating later leaves the financial history behind in the original account. If you are weighing that structure, the bookkeeping consequences are worth working through first, which we cover in Jane App bookkeeping.
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What each extra practitioner costs
Past the one practitioner included in your plan, every additional bookable profile is charged monthly. The rate depends on both your plan and the hours that person books.
| Profile type | Practice ($79 base) | Thrive ($99 base) |
|---|---|---|
| Additional full-time practitioner (24+ booked hours a week) | $35/mo | $40/mo |
| Additional part-time practitioner (under 24 booked hours a week) | $17.50/mo | $20/mo |
| Admin or support staff (no bookable hours) | Free | Free |
The dividing line is 24 booked hours a week. Jane lets you adjust profiles month to month as hours change, so a practitioner dropping to two days a week can move to the part-time rate without renegotiating anything. The Balance plan does not allow additional practitioners at any price.
Note that Thrive costs more per practitioner as well as more per month. With two full-time practitioners the gap between Practice and Thrive is $25 a month. With six it is $45. The scheduling and retention features have to earn that difference.
The add-ons that change your real bill
This is where most published comparisons understate Jane, because several things people assume are included are billed separately.
| Add-on | Cost (CAD) | Available on |
|---|---|---|
| Insurance Billing | $20/mo, plus $5 per additional full-time and $2.50 per additional part-time licence | Practice and Thrive only |
| AI Scribe (unlimited notes) | $15/mo per opted-in practitioner | Any plan, 5 free notes a month included |
| Group Telehealth | $15/mo per opted-in practitioner | Any plan |
| Jane Payroll | $40/mo plus $6 per active staff member | Practice and Thrive |
| Jane Websites | $59/mo per clinic | Any plan |
Insurance billing is the one that matters most for Canadian clinics, and it is not included in any plan. Direct billing through TELUS eClaims, Teleplan and Pacific Blue Cross PROVIDERnet is a $20 monthly add-on available only on Practice and Thrive. It also behaves differently from the others: AI Scribe and Group Telehealth are charged only for the practitioners who opt in, but insurance billing switches on for the entire account, so the $5 and $2.50 uplifts apply to every additional licence you carry, not just the practitioners who actually submit claims. The practitioner included in your base plan does not attract the uplift, which is why a solo clinic on Practice pays exactly $99 with insurance billing switched on.
Two things people expect to pay for and do not: 1:1 telehealth is included on every plan, including Balance, with only group sessions of up to 15 participants costing extra, and every plan comes with five free AI Scribe notes a month before the unlimited tier applies.
Jane Payments processing fees
Jane Payments, the built-in card processing, runs on Stripe and charges a flat per-transaction rate in Canada with no monthly, annual, PCI or hidden fees and no contract:
- 2.75% online and card-not-present, including saved cards and payment links.
- 2.5% on the Jane Payments Terminal for card-present transactions.
- $0.10 flat per Interac debit transaction on the terminal.
The Interac rate is the one worth planning around. At ten cents a transaction, a $120 physiotherapy visit paid by debit costs $0.10 to process instead of $3.00 on a credit card. For a clinic with a high average visit value, encouraging debit on the terminal is a genuine saving rather than a rounding error. From a bookkeeping angle, Jane Payments arrives as batched payouts net of fees, so gross revenue and the processing fee have to be separated when the deposit is recorded. That is one of the most common errors we correct in clinic books.
Three real Canadian clinic examples
Plan prices mean little in isolation, so here is what three typical setups actually pay each month for software, before card processing.
Solo RMT billing insurance, no staff
- Practice plan: $79
- Insurance Billing add-on: $20
- Total: $99/mo
Balance at $54 does not work here, both because of the 20 appointment cap and because insurance billing cannot be added to that plan.
Three-practitioner physiotherapy clinic, one location
- Practice plan, first practitioner included: $79
- Two additional full-time practitioners at $35: $70
- Insurance Billing, $20 plus $5 for each of the two extra full-time licences: $30
- Front desk administrator: free
- Total: $179/mo
Notice the spread. The headline price is $79, the software-only figure most comparison sites quote is $149, and the real bill is $179.
Six-practitioner multi-discipline clinic, two locations
- Thrive plan, first practitioner included: $99
- Four additional full-time practitioners at $40: $160
- One additional part-time practitioner at $20: $20
- Insurance Billing, $20 plus $5 for four full-time and $2.50 for one part-time: $42.50
- Second location: free
- Two administrators: free
- Total: $321.50/mo
That is roughly $54 per practitioner per month at that size, with the second site adding nothing at all. Clinics running 10 or more full-time practitioners should ask Jane directly about onboarding support and a Jane Payments rate review.
What costs nothing extra
Several things Jane could reasonably charge for are included, and they count when you compare against platforms that bill for them:
- Data import and migration from your previous system, run by Jane's team, with no setup fee. Imports are usually booked around ten days ahead, so start early.
- Unlimited locations on every plan.
- Unlimited admin and support profiles.
- Unlimited support by phone, chat and email, with no caps on interactions.
- 1:1 telehealth, intake forms, treatment plans, outcome measure surveys and a charting template library of more than 10,000 templates.
- Unlimited file and data storage.
Discounts and special rates
Jane does not run public discount codes against its plan prices, but three routes exist:
- New graduates and students. Jane points new grads to Balance, and offers a Helper Discount for those who need online booking and expect to outgrow the 20 appointment cap. It is not published, so you have to ask.
- Educational institutions. Schools can apply to Jane's Education Program.
- Large clinics. At 10 or more full-time practitioners Jane offers dedicated onboarding, support for complex data imports, tailored staff training and a Jane Payments rate review. This is a service and processing-rate conversation rather than a published discount on plan pricing.
How to get your first month free
New Canadian clinics can get their first month free with the code LEDGERLOGIC1MO. On the Jane Sign Up page (Step 1), scroll to the "Have a promo code?" box at the bottom and enter it in the Grace code field; Jane applies one complimentary month to your new subscription. Full terms and a screenshot walkthrough are on our Jane App promo code page. Note that Jane does not run a standard free trial (it offers demo consultations instead), so the complimentary month is the practical way to test the software on a live subscription, and plans are month to month if you decide not to stay.
Is Jane App worth the price?
For a Canadian clinic that bills extended health, generally yes. At $179 a month, the three-practitioner example above works out to roughly $60 per practitioner for booking, charting, telehealth, insurance submission and payments in one Canadian-hosted, PIPEDA-compliant system. Direct billing through TELUS eClaims on its own usually saves more front desk time than the add-on costs.
The cases worth pausing on:
- Cash-pay solo practices. Without insurance billing you are paying for Jane's strongest feature and not using it. Jane App vs Cliniko covers that trade-off, including Cliniko's native Xero integration.
- Very low volume. Under 20 appointments a month Balance at $54 works, but so do several cheaper tools. See Jane App alternatives in Canada.
- Solo therapy and counselling. Purpose-built mental health platforms often fit better than Jane's multi-discipline approach.
One point to be clear on whichever way you go: Jane is your clinic system, not your accounting system. It does not sync to Xero, so monthly revenue, insurance receivables and Jane Payments deposits have to be brought across deliberately. We walk through that in importing Jane App data into Xero, and we do it monthly for Canadian clinics on a fixed fee through our bookkeeping service. For a feature assessment rather than a pricing one, see our Jane App review or the wider clinic management comparison.
Frequently asked questions
How much does Jane App cost in Canada?
Jane App costs $54/mo CAD for Balance, $79 for Practice and $99 for Thrive. Each plan includes one full-time practitioner. Additional full-time practitioners are $35/mo on Practice and $40/mo on Thrive, and insurance billing adds $20/mo plus $5 per full-time licence. A typical three-practitioner Canadian clinic billing insurance pays about $179/mo.
Does Jane App charge per location?
No. Every Jane plan includes unlimited locations, and there is no cost to add a location to an existing account. Jane charges per practitioner licence instead, so a two-site clinic pays only for the practitioners working at the second site. You would only need a second paid account if the locations are genuinely separate businesses with separate owners and books.
Does Jane App charge per practitioner?
Yes. Each plan includes one full-time practitioner, and every additional bookable profile is charged monthly: $35 full-time or $17.50 part-time on Practice, and $40 or $20 on Thrive. Full-time means 24 or more booked hours a week. Admin and support staff with no bookable hours are free, and licences cannot be split between two people.
Is insurance billing included in Jane App?
No. Insurance billing is a paid add-on costing $20/mo plus $5 per additional full-time and $2.50 per additional part-time licence, and it is only available on the Practice and Thrive plans. It covers direct billing through TELUS eClaims, Teleplan and Pacific Blue Cross PROVIDERnet. Unlike other add-ons it applies to the whole account, not only the practitioners who submit claims.
What are Jane App's credit card processing fees?
Jane Payments charges 2.75% for online and card-not-present transactions, 2.5% for card-present transactions on the Jane Payments Terminal, and a flat $0.10 per Interac debit transaction. There are no monthly, annual, PCI or hidden fees and no contract. For clinics with a high average visit value, taking payment by Interac debit on the terminal is materially cheaper than credit.
What is the limit on the Jane App Balance plan?
The $54 Balance plan allows one practitioner profile and up to 20 appointments a month, counted as the number of invoices created. It also cannot take the insurance billing add-on. It suits new graduates and part-time side practices, but most working clinics need the Practice plan at $79.
Is there a Jane App free trial or free month?
Jane does not run a standard self-serve free trial; it offers demo consultations instead. A free month is available, though: new Canadian clinics that enter code LEDGERLOGIC1MO in the Grace code field on the Jane Sign Up page (Step 1) get their first month free. There is no public checkout coupon; the offer runs through a partner referral code.
Is Jane App the same as jane.com?
No. Jane App (jane.app) is clinic management software for Canadian health and wellness practices. jane.com is an unrelated e-commerce marketplace. Coupon sites often confuse the two, so check that any Jane App pricing or offer you find points to jane.app.
Sebastien ProstCPA, Ex-CRA
Licensed CPA with 10+ years of experience, including work with the Canada Revenue Agency. Founder of LedgerLogic, a cloud accounting firm serving Canadian SMEs. Xero Certified Advisor.
