Jane App Pricing 2026: $54, $79 or $99 a Month, Code Inside

Jane App pricing in Canada looks simple on the pricing page: $54, $79 or $99 a month. What that page does not make obvious is that the plan price is only a starting point. What a Canadian clinic actually pays depends on how many practitioners book hours, whether you bill insurance, and how much you run through the card terminal.

This is a CPA's breakdown of the real numbers, checked against Jane's published pricing on 20 September 2026. One clarification first: this is about Jane App at jane.app, the clinic management software used by Canadian health and wellness clinics, not jane.com, an unrelated e-commerce marketplace that coupon sites regularly confuse it with.

How much is Jane App per month, by plan?

Jane App is $54, $79 or $99 a month in Canadian dollars, for the Balance, Practice and Thrive plans, and each plan includes the first practitioner in the base price. There is no contract: Jane bills month to month with no setup fees and no cancellation penalties, so the monthly price is the whole price until you add practitioners or add-ons. Most working clinics land on Practice at $79, and a new clinic can take the first month free by signing up through our Jane link and entering the code LEDGERLOGIC1MO.

Plan	Price (CAD/mo)	What you get	Best for
Balance	$54	One practitioner profile, capped at 20 appointments a month	New graduates and part-time side practices
Practice	$79	One full-time practitioner, unlimited appointments, unlimited staff profiles, free SMS reminders (availability varies by region), timesheets	Most working Canadian clinics
Thrive	$99	Everything in Practice plus rooms and equipment scheduling, patient self check-in, automated waitlist, return visit reminders, packages and memberships, ratings and reviews	Established multi-practitioner clinics

The most common mistake is treating Balance as the natural starting point. Balance is capped at 20 appointments a month, counted as the number of invoices created, and allows a single practitioner profile. A practitioner seeing five clients a week exhausts it. It is built for new graduates and part-time side practices, not for a clinic operating normal hours, and insurance billing cannot be added to it at all. Most Canadian clinics belong on Practice.

Thrive is not simply a larger version of Practice. It is the same core software with scheduling and retention features layered on top: rooms and equipment booking, an automated waitlist, patient self check-in, and packages and memberships. If you do not need those, the $20 gap is not worth paying, and because Thrive also charges more per practitioner, the gap widens as you grow.

Jane charges per licence, not per location

This is the detail almost every third-party pricing page gets wrong, including an earlier version of this one. Jane does not bill per location. Every plan, including Balance, includes unlimited locations. Jane's own guidance is that there is no cost to add a location to an existing Jane account, and that any new practitioners working at that location are what generate an additional fee.

What Jane bills for is licences, which is Jane's term for a staff profile that can take bookings. It has nothing to do with your professional licence. If a profile appears on the schedule and clients can book into it, it costs money. If it does not, it is free.

Three practical consequences for a Canadian clinic:

• A second location is free. Opening a second site does not double your Jane bill. You pay only for any new practitioners working there.
• Admin and reception staff are free. Front desk staff, managers and bookkeepers with no bookable hours cost nothing, however many you add.
• Licences cannot be split or shared. Two part-time therapists cannot share one licence. Each bookable person needs their own.

You would only run a second Jane account, and therefore pay a second subscription, when the locations are genuinely separate businesses: different owners, separate books and bank accounts, or one you expect to sell. Think carefully before splitting, because Jane cannot transport billing information between accounts, so separating later leaves the financial history behind in the original account. If you are weighing that structure, the bookkeeping consequences are worth working through first, which we cover in Jane App bookkeeping.

What does each extra practitioner cost?

Each additional practitioner costs $35 a month full-time or $17.50 part-time on Practice, and $40 or $20 on Thrive, with full-time meaning 24 or more booked hours a week. Past the one practitioner included in your plan, every additional bookable profile is charged monthly, and the rate depends on both your plan and the hours that person books.

Profile type	Practice ($79 base)	Thrive ($99 base)
Additional full-time practitioner (24+ booked hours a week)	$35/mo	$40/mo
Additional part-time practitioner (under 24 booked hours a week)	$17.50/mo	$20/mo
Admin or support staff (no bookable hours)	Free	Free

The dividing line is 24 booked hours a week. Jane lets you adjust profiles month to month as hours change, so a practitioner dropping to two days a week can move to the part-time rate without renegotiating anything. The Balance plan does not allow additional practitioners at any price.

Note that Thrive costs more per practitioner as well as more per month. With two full-time practitioners the gap between Practice and Thrive is $25 a month. With six it is $45. The scheduling and retention features have to earn that difference.

What do the Jane App add-ons cost?

The add-ons that change a Canadian clinic's bill are insurance billing at $20 a month plus $5 per extra full-time licence ($2.50 part-time), Jane Payroll at $40 a month plus $6 per staff member on payroll, AI Scribe and Group Telehealth at $15 a month per opted-in practitioner, and Jane Websites at $59 a month per clinic. This is where most published comparisons understate Jane, because several things people assume are included are billed separately.

Add-on	Cost (CAD)	Available on
Insurance Billing	$20/mo, plus $5 per additional full-time and $2.50 per additional part-time licence	Practice and Thrive only
AI Scribe (unlimited notes)	$15/mo per opted-in practitioner	Any plan, 5 free notes a month included
Group Telehealth	$15/mo per opted-in practitioner	Any plan
Jane Payroll	$40/mo plus $6 per active staff member	Practice and Thrive
Jane Websites	$59/mo per clinic	Any plan

Insurance billing is the one that matters most for Canadian clinics, and it is not included in any plan. Direct billing through TELUS eClaims, Teleplan and Pacific Blue Cross PROVIDERnet is a $20 monthly add-on available only on Practice and Thrive. It also behaves differently from the others: AI Scribe and Group Telehealth are charged only for the practitioners who opt in, but insurance billing switches on for the entire account, so the $5 and $2.50 uplifts apply to every additional licence you carry, not just the practitioners who actually submit claims. The practitioner included in your base plan does not attract the uplift, which is why a solo clinic on Practice pays exactly $99 with insurance billing switched on.

Two things people expect to pay for and do not: 1:1 telehealth is included on every plan, including Balance, with only group sessions of up to 15 participants costing extra, and every plan comes with five free AI Scribe notes a month before the unlimited tier applies.

Jane Payroll is the newest add-on and the most geographically limited. Jane's guide prices it at $40 CAD a month plus $6 per staff member enrolled, employees and contractors alike, on the Practice and Thrive plans, and lists it as available in Canada only; it does not serve Quebec. It runs CRA remittances, pay stubs and year-end forms from the same timesheets Jane already keeps. A three-person clinic pays $58 a month for it, which sits between Wagepoint and the larger payroll providers in our Canadian payroll software comparison; a Quebec clinic needs one of those instead.

Jane Payments processing fees

Jane Payments, the built-in card processing, runs on Stripe and charges a flat per-transaction rate in Canada with no monthly, annual, PCI or hidden fees and no contract:

• 2.75% online and card-not-present, including saved cards and payment links.
• 2.5% on the Jane Payments Terminal for card-present transactions.
• $0.10 flat per Interac debit transaction on the terminal.

The Interac rate is the one worth planning around. At ten cents a transaction, a $120 physiotherapy visit paid by debit costs $0.10 to process instead of $3.00 on a credit card. For a clinic with a high average visit value, encouraging debit on the terminal is a genuine saving rather than a rounding error. From a bookkeeping angle, Jane Payments arrives as batched payouts net of fees, so gross revenue and the processing fee have to be separated when the deposit is recorded. That is one of the most common errors we correct in clinic books.

What is the Jane clinic software charge on my credit card?

If you own a clinic, a recurring Jane charge on your credit card is your Jane subscription: Jane Software Inc. of North Vancouver, BC bills the plan plus any add-ons to the account owner's card on the first business day of each month, for the month ahead, and the first invoice also carries a prorated amount for the month you signed up. Jane accepts Visa, Mastercard, American Express and Discover and does not take cheques or EFT, so the subscription always lands on a card. Jane does not publish the exact wording your bank prints on the statement, so match the amount against Settings, Jane Subscription, Billing History inside your account, where every monthly invoice can be downloaded. That invoice is also what your bookkeeper needs, because the card statement line is not a receipt.

If you are a patient rather than a clinic owner, the charge is a payment to your clinic processed through Jane Payments. Jane's guide explains that the statement descriptor shows whatever the clinic entered in its Statement Descriptor field followed by North Vancouver, because the transaction is processed through Jane and that is where Jane is located, which is why a visit in Calgary can appear to come from a business in North Vancouver. A small pending amount that appears when a clinic saves your card on file is an authorization check, not a charge; it settles at $0 and drops off the statement within about seven business days.

Is Jane App pricing different in Canada and the US?

The numbers are the same and the currency is different: Jane's Canadian pricing page lists Balance, Practice and Thrive at CAD $54, $79 and $99 a month, and its US page lists the same three plans at USD $54, $79 and $99, with the same $15 AI Scribe, $15 Group Telehealth, $20 Insurance Billing and $59 Jane Websites add-ons on both. A Canadian clinic is billed in Canadian dollars at the Canadian figure, not at a converted US price. What differs is the feature list rather than the price: TELUS eClaims, Teleplan and Pacific Blue Cross direct billing, Jane Payroll, integrated outbound fax and the Jane patient app are flagged as Canadian on the Canadian page, and Jane Payroll does not appear on the US list at all.

Which Jane plan should you pick?

A solo practitioner should pick Practice at $79 (or $99 with insurance billing), a three-person clinic Practice at $149 before add-ons, and a ten-person clinic Thrive, with a call to Jane about its 10-plus onboarding. Balance at $54 is the right answer only for a solo practitioner under 20 appointments a month who does not bill insurance, and Jane audits Balance accounts monthly and moves any that exceed the cap up to Practice.

Clinic	Plan to pick	Software only	With insurance billing
Solo practitioner, full-time	Practice	$79/mo	$99/mo
Solo practitioner, under 20 appointments a month, cash-pay	Balance	$54/mo	Not available
Three full-time practitioners	Practice	$149/mo ($79 + 2 x $35)	$179/mo
Three full-time practitioners needing rooms, waitlist or memberships	Thrive	$179/mo ($99 + 2 x $40)	$209/mo
Ten full-time practitioners	Thrive	$459/mo ($99 + 9 x $40)	$524/mo
Ten full-time practitioners on Practice instead	Practice	$394/mo ($79 + 9 x $35)	$459/mo

At ten practitioners the Thrive premium is $65 a month, and the rooms and equipment scheduling, automated waitlist and self check-in are usually worth it at that size. Whichever plan you choose, sign up through our Jane link with the code LEDGERLOGIC1MO and the first month is free.

Three real Canadian clinic examples

Plan prices mean little in isolation, so here is what three typical setups actually pay each month for software, before card processing.

Solo RMT billing insurance, no staff

• Practice plan: $79
• Insurance Billing add-on: $20
• Total: $99/mo

Balance at $54 does not work here, both because of the 20 appointment cap and because insurance billing cannot be added to that plan.

Three-practitioner physiotherapy clinic, one location

• Practice plan, first practitioner included: $79
• Two additional full-time practitioners at $35: $70
• Insurance Billing, $20 plus $5 for each of the two extra full-time licences: $30
• Front desk administrator: free
• Total: $179/mo

Notice the spread. The headline price is $79, the software-only figure most comparison sites quote is $149, and the real bill is $179.

Six-practitioner multi-discipline clinic, two locations

• Thrive plan, first practitioner included: $99
• Four additional full-time practitioners at $40: $160
• One additional part-time practitioner at $20: $20
• Insurance Billing, $20 plus $5 for four full-time and $2.50 for one part-time: $42.50
• Second location: free
• Two administrators: free
• Total: $321.50/mo

That is roughly $54 per practitioner per month at that size, with the second site adding nothing at all. Clinics running 10 or more full-time practitioners should ask Jane directly about onboarding support and a Jane Payments rate review.

What costs nothing extra

Several things Jane could reasonably charge for are included, and they count when you compare against platforms that bill for them:

• Data import and migration from your previous system, run by Jane's team, with no setup fee. Imports are usually booked around ten days ahead, so start early.
• Unlimited locations on every plan.
• Unlimited admin and support profiles.
• Unlimited support by phone, chat and email, with no caps on interactions.
• 1:1 telehealth, intake forms, treatment plans, outcome measure surveys and a charting template library of more than 10,000 templates.
• Unlimited file and data storage.

Is there a Jane App free trial?

No. Jane states on its pricing page that it does not have a free trial, and its demo page offers a free Demo Clinic with sample data and a live walkthrough with its team instead; the shared Jane Demo Account login is handed out weekly through the Jane Community or Customer Support, so you can click around it for as long as you like but not run your own clinic in it. The closest thing to a trial on your own data is the first month free: sign up through our Jane link, enter LEDGERLOGIC1MO in the Grace code field, and Jane applies one complimentary month to a real subscription. Because plans are month to month with no cancellation penalty, a clinic that leaves after that month owes nothing further, and Jane will export the data in a portable format.

Discounts and special rates

Jane does not run public discount codes against its plan prices, but four routes exist, and only the first is open to any new clinic:

• A partner referral code: first month free. New Canadian clinics that enter LEDGERLOGIC1MO in the Grace code field on the Jane Sign Up page (Step 1) get one complimentary month on a new subscription. It is the only Jane discount that does not depend on qualifying as a student, a school or a 10-practitioner clinic, and with no standard free trial on offer it is the closest thing to testing Jane free. Full walkthrough in how to get your first month free below.
• New graduates and students. Jane points new grads to Balance, and offers a Helper Discount for those who need online booking and expect to outgrow the 20 appointment cap. It is not published, so you have to ask.
• Educational institutions. Schools can apply to Jane's Education Program.
• Large clinics. At 10 or more full-time practitioners Jane offers dedicated onboarding, support for complex data imports, tailored staff training and a Jane Payments rate review. This is a service and processing-rate conversation rather than a published discount on plan pricing.

How to get your first month free

New Canadian clinics can get their first month free with the code LEDGERLOGIC1MO. Open the Jane sign-up page through our link, then on the Sign Up page (Step 1) scroll to the "Have a promo code?" box at the bottom and enter it in the Grace code field; Jane applies one complimentary month to your new subscription. Full terms and a screenshot walkthrough are on our Jane App promo code page. Note that Jane does not run a standard free trial (it offers demo consultations instead), so the complimentary month is the practical way to test the software on a live subscription, and plans are month to month if you decide not to stay.

Is Jane App worth the price?

For a Canadian clinic that bills extended health, generally yes. At $179 a month, the three-practitioner example above works out to roughly $60 per practitioner for booking, charting, telehealth, insurance submission and payments in one Canadian-hosted, PIPEDA-compliant system. Direct billing through TELUS eClaims on its own usually saves more front desk time than the add-on costs.

The cases worth pausing on:

• Cash-pay solo practices. Without insurance billing you are paying for Jane's strongest feature and not using it. Jane App vs Cliniko covers that trade-off, including Cliniko's native Xero integration.
• Very low volume. Under 20 appointments a month Balance at $54 works, but so do several cheaper tools. See Jane App alternatives in Canada.
• Solo therapy and counselling. Purpose-built mental health platforms often fit better than Jane's multi-discipline approach.

One point to be clear on whichever way you go: Jane is your clinic system, not your accounting system. It does not sync to Xero, so monthly revenue, insurance receivables and Jane Payments deposits have to be brought across deliberately. We walk through that in importing Jane App data into Xero, and we do it monthly for Canadian clinics on a fixed fee through our bookkeeping service. For a feature assessment rather than a pricing one, see our Jane App review or the wider clinic management comparison.

Frequently asked questions

How much does Jane App cost per month?

Jane App costs $54/mo CAD for Balance, $79 for Practice and $99 for Thrive, each including one practitioner. Additional full-time practitioners are $35/mo on Practice and $40/mo on Thrive, insurance billing adds $20/mo plus $5 per extra full-time licence, and Jane Payroll is $40/mo plus $6 per staff member. A typical three-practitioner Canadian clinic billing insurance pays about $179/mo.

Which Jane App plan should a solo practitioner choose?

Practice at $79/mo for most solo clinics, or $99 with the insurance billing add-on. Balance at $54 only works under 20 appointments a month with no insurance billing, and Jane moves an account that exceeds the cap up to Practice. Thrive at $99 is for clinics that need rooms and equipment scheduling, an automated waitlist or packages and memberships.

What is the Jane clinic software charge on my credit card?

For a clinic owner it is the monthly Jane subscription: Jane Software Inc. of North Vancouver, BC bills the plan and add-ons to the account owner's card on the first business day of each month for the month ahead, and each invoice can be downloaded under Settings, Jane Subscription, Billing History. For a patient it is a payment to a clinic processed through Jane Payments, shown as the clinic's statement descriptor followed by North Vancouver.

Is Jane App pricing the same in Canada and the US?

The numbers are the same and the currency is different. Jane lists Balance, Practice and Thrive at $54, $79 and $99 in CAD on its Canadian pricing page and at the same figures in USD on its US page, with the same $15, $15, $20 and $59 add-on prices. Canadian clinics are billed in Canadian dollars, and Canadian-only features such as TELUS eClaims, Teleplan, Pacific Blue Cross and Jane Payroll appear only on the Canadian list.

How much does Jane Payroll cost?

Jane Payroll is a $40/mo base fee plus $6 per staff member enrolled, employees and contractors alike, on the Practice and Thrive plans. It is available in Canada only and does not serve Quebec, and it handles CRA remittances, pay stubs and year-end forms. A Quebec clinic needs a separate payroll tool such as Wagepoint.

Does Jane App charge per location?

No. Every Jane plan includes unlimited locations, and there is no cost to add a location to an existing account. Jane charges per practitioner licence instead, so a two-site clinic pays only for the practitioners working at the second site. You would only need a second paid account if the locations are genuinely separate businesses with separate owners and books.

Does Jane App charge per practitioner?

Yes. Each plan includes one full-time practitioner, and every additional bookable profile is charged monthly: $35 full-time or $17.50 part-time on Practice, and $40 or $20 on Thrive. Full-time means 24 or more booked hours a week. Admin and support staff with no bookable hours are free, and licences cannot be split between two people.

Is insurance billing included in Jane App?

No. Insurance billing is a paid add-on costing $20/mo plus $5 per additional full-time and $2.50 per additional part-time licence, and it is only available on the Practice and Thrive plans. It covers direct billing through TELUS eClaims, Teleplan and Pacific Blue Cross PROVIDERnet. Unlike other add-ons it applies to the whole account, not only the practitioners who submit claims.

How much do Jane Websites cost?

Jane Websites is an add-on at $59/mo CAD per clinic, available on any plan. It is a hosted clinic website that syncs with your Jane account for online booking, with an AI setup that builds a first draft in about a minute and built-in SEO settings. It is optional: every plan already includes a custom-branded online booking site, so a clinic with an existing website does not need it.

What are Jane App's credit card processing fees?

Jane Payments charges 2.75% for online and card-not-present transactions, 2.5% for card-present transactions on the Jane Payments Terminal, and a flat $0.10 per Interac debit transaction. There are no monthly, annual, PCI or hidden fees and no contract. For clinics with a high average visit value, taking payment by Interac debit on the terminal is materially cheaper than credit.

What percentage does Jane App take?

Jane takes no percentage of your clinic revenue. The subscription is a flat monthly fee per practitioner licence ($54, $79 or $99/mo CAD plus any add-ons), whatever you bill. The only percentages are Jane Payments card fees, 2.75% on online and card-not-present payments, 2.5% on the Jane Payments Terminal and a flat $0.10 per Interac debit transaction, and those apply only to payments you choose to process through Jane Payments.

What is the limit on the Jane App Balance plan?

The $54 Balance plan allows one practitioner profile and up to 20 appointments a month, counted as the number of invoices created. It also cannot take the insurance billing add-on. It suits new graduates and part-time side practices, but most working clinics need the Practice plan at $79.

Is there a Jane App free trial or free month?

Jane does not run a free trial; its pricing page says so and points to a demo with its team and a shared Jane Demo Account instead. A free month is available, though: new Canadian clinics that sign up through our link and enter code LEDGERLOGIC1MO in the Grace code field on the Jane Sign Up page (Step 1) get their first month free. There is no public checkout coupon; the offer runs through a partner referral code.

Is there a free version of Jane App?

No. Jane has no free plan and no self-serve free trial. The cheapest plan is Balance at $54/mo CAD, limited to one practitioner and 20 appointments a month. The only free period is the first month on a new subscription, which new Canadian clinics get by entering the partner code LEDGERLOGIC1MO in the Grace code field at signup.

Is Jane App the same as jane.com?

No. Jane App (jane.app) is clinic management software for Canadian health and wellness practices. jane.com is an unrelated e-commerce marketplace. Coupon sites often confuse the two, so check that any Jane App pricing or offer you find points to jane.app.